Quantum leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy or managing oceans of contents and blending collaborative high-speed workflows with cutting edge object storage, Quantum has the tools and technology to help our customers engineer the solution that works now, preserving their work for decades to come.
We are looking for a tenacious and enthusiastic team member who can effectively communicate and build relationships with clients to better understand the needs of their business.
This is a hybrid role with at least 2 days per week spent in the office.
Job Duties: Contact current clients from a defined account list to identify business needs and potential opportunities. Making outbound calls and sending emails to customers and the sales team. Identifying opportunities and promoting products and services to increase sales. Manage requests for documentation including estimates, quotes, agreements etc. Building and establishing relationships with key clients. Ensuring that all calls are logged accurately with contact details, follow up dates or other actions required. Updating & D365 Microsoft Dynamics. Managing Service Requests from D365. Assisting and supporting the Service Sales Team and passing potential leads. Regular reporting. Job Requirements: Excellent written and verbal communication skills and the ability to communicate at all levels. Self-directed; ability to follow directions and complete work efficiently with minimal supervision. Proactive with the ability to take the initiative and a 'can do' attitude. Good planning and organizational skills with a high level of attention to detail. Demonstrable history of excellent customer service, ideally in a technology setting. Strong computer skills including knowledge of Microsoft Programs such as Outlook, Excel, Word. Salesforce & Microsoft Dynamics D365 experience would be highly beneficial. Language Requirements: Both written and spoken fluency in English is required. Fluency in French or German is a plus. Other Information: Full training will be provided and you will be paired with a team mentor. This territory will cover the European area, but is subject to changed based on business needs. This is a full time role. Hours are to be determined, but may require flexibility to align with European time zones.