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Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions, especially in Managed Service Provider (MSP) and Recruitment Process Outsourcing (RPO) solutions.
We are proud of our reputation for doing things differently – through the services we deliver and the people we attract.
Our commitment to our clients is to help them attract incredible talent, just as we want like-minded people who are committed, passionate, and love to deliver amazing results, to be part of our success!
About your role
The payroll processing specialist is responsible for processing payroll for the employees of a company.
Their job duties include validating employee work hours, calculating wages, and issuing checks to the employees.
They may also verify the attendance of employees and follow up to ensure that employees are paid accurately.
Key Responsibilities
Offer Process: Initiate the payroll setup by collecting necessary documentation for new hires during the offer process stage.
Payroll Processing: Validate employee work hours, calculate wages, and issue paychecks.
Employee Support: Respond to employee inquiries and concerns via phone, email, or in-person, and provide accurate and timely information, advice, and assistance.
HR Support: Assist employees with payroll and HR-related processes and procedures, such as benefits enrollment, time-off requests, and salary adjustments.
Record Maintenance: Maintain accurate and up-to-date employee records in the information system.
Interdepartmental Communication: Work with other departments to ensure employee inquiries and concerns are addressed promptly and appropriately.
Training & Guidance: Provide training and guidance to employees on payroll and HR-related topics.
Project Participation: Engage in projects and initiatives to improve the overall employee experience.
Administrative Support: Assist with various payroll and HR administration tasks such as onboarding, terminations, and ensuring compliance.
Service Level Agreements: Develop and monitor SLAs and associated performance metrics.
Continuous Learning & Process Improvement: Keep developing knowledge about payroll and HR best practices as well as important laws and regulations.
Reporting: Run reports to assess the quality of service provided by People Services and share findings with relevant stakeholders.
Charging and Invoicing: Closely work with the Finance team in providing details for chargeback or invoicing.
Assist Timesheet Validation for those hourly workers.
Minimum Requirements
3+ years in Payroll, HR, business, administration, or related field.
Proven experience in completing the day-to-day operations of the Payroll/HR department.
Experience in constructively collaborating with internal stakeholders.
Knowledge And Skills Requirement
High level of Payroll/HR Tech acumen.
Ability to handle confidential and sensitive information with discretion.
Excellent interpersonal & communication skills.
Ability to work effectively with individuals at all levels of the organization.
Self-reliant, resourceful, and able to work independently.
Effective team member in sharing knowledge and best practices.
How do your skills match this job?Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years of payroll experience do you have?
How much notice are you required to give your current employer?#J-18808-Ljbffr
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