**Responsibilities**:- JOB FUNCTIONS:- 1. To treat all employees in a friendly and courteous manner (employees are our guests).- 2. To process confidential information without compromising the nature of the material or information.- 3. To answer telephone calls (keeping with Four Seasons standards), offering information, verifying present/past employment & handling personal calls for employees.- 4. To greet applicants and employees and handle all questions in a friendly manner.- 6. To process and route incoming and outgoing mails.- 7. To assist the HR coordinator in distributing and filing of documents. In particular all PSA's should be delivered in a confidential envelope when routing.- 8. Work closely with the HR coordinator to trace all due dates for managers and staff reviews (both for new hires, promotions and annual reviews)- 9. To assist and to work closely with the HR coordinator in processing employee birthdays, probationary periods, employee clearance forms etc.- 10. Maintain the cleanliness of the office and order supplies when necessary including the operational condition of the camera.- 11. To handle employee name tag orders, locker allocation, housing placements, disbursement of medical and dental forms, and all other employee HR related forms.- 12. Work closely with the HR coordinator to update and maintain the hotel's bulletin boards.- 13. To work closely with the HR coordinator and HR executive in the administrating of employees' transfer inter hotel and intra hotel applicants including placing of copies in the relevant files.- 14. To assist the HR coordinator to track vacation, sick pay and comp night dates for each hotel employee.- 15. To distribute any literature, forms, prizes, cards, etc. to employees and manager when necessary in a confidential manner.- 16. To work closely and to assist the HR team in coordinating all employee related functions including Staff party, employee family day, theme days etc.- 17. To support the Learning manage with the processing of Training materials/logistics etc.- 18. The ability to operate office equipment such as a typewriter, scanning machine, photocopy machine, computer etc.- 19. The ability to accurately maintain the HRIS program in selected programs as it relates to input, output and back-up.- 20. Have to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.- 21. To respond properly in any hotel emergency or safety situation.- 22. The ability to perform other tasks or projects as assigned by hotel management and staff.- 23. To maintain files of qualified applicants for future positions including logging of applicants and no thanks letters.- 24. To help to maintain with the HR coordinator the complete files for all current and terminated employees.- 25. To ensure that all relevant maintenance matter of staff housing are addressed and resolved, and that the contracts for all staff housings are renewed and filed accordingly.- 26. To keep an accurate account of the staff housing inventory (furniture etc.) and to do regular check the condition of staff housing from time to time.- 27. To work closely with the HR team to ensure the cafeteria is well decorated during holidays and special events, and to raise any matters that concerns cafeteria to the relevant authorities.- 28. The ability to ensure that the employee locker room is clean and orderly.- 29. To ensure that staff transportation are in accordance with the resort's rules and regulations.- 30. The ability to maintain the applicant log.- 31. The ability to perform other tasks or project as assigned by hotel management and staff.**Benefits**:- EPF- SOCSO- Annual Leave
