Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
KONE Shared Services has an opening for Processing Executive to supportVietnammarkets.
What will you be doing?
Processes a transaction request within the agreed Service Level Target for quality, response- and throughput time, efficiency, etc., while respecting the KONE Way process definition and unit-specific instructions
Validates if all required information or documentation is provided prior to executing the transaction, and seeks any required additional information, documentation or approval from the unit
Minimizes work for the unit when routing requests throughout the process by:
Send sub-requests for other process teams efficiently within SSC and tracks their completion to continue the process
Validating all possible documentation before asking for clarification from the unit
Identifies the right contact in the front line for additional review or approval steps, where possible directly with the businessperson involved (unless otherwise stated in the unit instructions).
Clearly communicating which steps are requested from the unit
Maintain reminders and notifications to the unit as specified in the unit reference document (URD).
Notifies the SSC team lead and/or Front Officer in case of process compliance or control issues or incomplete documentation.
Executes quality checks at various stages of the process and keeps the quality statistics up to date
Respects controls, process compliance and segregation of duties at every step of the transaction processing
Reports time and other process performance data on a daily basis as required
Maintains unit instructions as requested by the Front Officer and Process Owners.
Daily reconciliation and corrective actions, if needed.
Support process improvements and harmonization activities
Participation in team meetings, process analysis and improvement actions.
Other adequate tasks as allocated by Process Manager / Team Leader
Are you the one?
Possess strongVietnamese and Englishcommunication skills in both written and verbal.
University education, preferably in Finance, Economics, or business administration.
Experience in Finance, Administration or Sales is an advantage
Experience with SAP is an advantage
Efficient use of Microsoft Office
Self–driven, punctual with attention to details
Team player, customer-oriented
Specific unit Requirements
What do we offer?
Career progression in opportunities within a global organisation
Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Comprehensive learning and development programs covering a wide range of professional skills
You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded
Clicks on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalatorindustry.
#LI-RJ1
Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.
Weitere Informationen finden Sie unterwww.kone.com/careers
