Program Manager (Key Account)

Job Description Duties of Position: (Include specific duties and responsibilities)
Customer and plant commit against demand.
Customer Scorecard management such as On-Time Delivery, Costing, Quality, etc
Quotation responsibilities such as managing new and periodic re-pricing.
Regular weekly review of metrics and deliverables. (Expected Outcome: Meet Key Business Indicators - Revenue Commit, Load versus Commit Gap, OTD, E&O, AR, ECO, and RMA. )
Leads the Customer Focus Team.
Profit and Loss Management.
Periodic visits and hosting Customers (QBRs, New project start-ups, Business Transfers)
Facilitates and monitors progress on all New project/ product start-ups
Customer point of contact and escalation
Any other duties assigned by Program Manager

Qualifications Required: (Education, experience, skills, etc. Please be specific)
Candidate must possess at least a Bachelor's Degree in Business Administration, Marketing, Engineering or equivalent.
At least 8 year(s) of working experience as program manager, customer service and planning manager.
Work experience in an electronics manufacturing environment will be an advantage
Experienced user of MS Office programs: MS Excel,? MS Word, and MS Presentation.
Ability to work under pressure and criticism.
Self-motivated nature and able to work independently with minimum supervision.
Must be a team player, highly motivated and committed with strong interpersonal.