At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
Work you will do
This role will support the Client & Industry Team, Revenue Management Team and Pursuit Teams in the areas of pursuit management and pursuit-related reporting/administration.
Responsibilities:
Manage pursuits status on Deloitte's CRM system
- Follow-ups with Partners and Managers on pursuit status following submission of proposal
- Conduct clearance checks and notify Pursuit Partners and Managers of all pre-requisites/documentation to progress the pursuits through the next stages
- Point of liaison for Pursuit Partners to be connected to relevant back-office functions (e.g., Quality and Risk Management, Revenue Management or Schedulers)
Manage escalation and exception handling
- Manage escalation to the Senior Leadership Team if pursuits are not updated within a set period
- Inform Pursuit Partner on the exception process, where necessary
Develop weekly opportunity-related reporting
- Attend calls/business meetings to get accurate and up-to-date view on pursuit status
- Ensure timely and accurate pursuit-related reporting
Assist with administrative works
- Update pursuit status in Deloitte CRM system
- Helpdesk for Pursuit Partners when encountered difficulties in entering pursuits data or generating reports
- Support and educate the Pursuit Teams on end-to-end pursuits management
- Liaise and answer queries from back-office functions and Partners on pursuit status
- Manage SharePoint
Enough about us, let's talk about you
If you are someone with:
- Degree (or equivalent) in Finance/Accounting/Business Management/related subjects
- Minimum of 2 years of experience in FP&A/Management reporting
- Highly process driven and strong attention to detail
- Motivated self-starter and initiative driven
- Strong team player
- Excellent communication and interpersonal skills
- Excellent in Ms. Excel and comfortable in Ms. Word and PowerPoint
- Able to work in a fast paced and demanding environment
Nice-to-have:
- Basic problem solving and data analysis skills
- Business acumen
- Prior experience in professional service organisations
- Prior experience in CRM
Next Steps
So what are you waiting for? Join the winning team now.
Due to volume of applications, we regret only shortlisted candidates will be notified.
