Job overview:
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
Job Function:
• Serving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering, screening and forwarding incoming phone calls
• Receiving and sorting daily mail/deliveries/couriers
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Any other related duties as may be assigned from time to time by the top management
Requirements:
• 2-3 years of relevant experience in an office environment
• Strong phone skills
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Punctual
Must have:
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks
• Customer service attitude
• Proficiency in Microsoft Office Suite