Requirements:
At least a Diploma or Bachelor's Degree in Electrical/ Electronics/Mechanical Engineering or related field At least 3 years working experience in a Technical Support, Trainer or Service Environment serving customers in the Manufacturing Industry including Food & Beverages, Chemical or Pharmaceutical industry. First hand understanding and experience of technical equipment, process and automation control systems. Knowledge on PLC Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals) is an advantage. Knowledge on MS SQL, C#, C++ with basic PC software and networking troubleshooting skills. Required language(s): English, Mandarin Possess own transport and and willing to travel (Asia and Internationally) Good presentation skills and trainer experience Preferably Senior Executives specializing in Engineering - Mechanical/Automotive or equivalent. Full-Time position(s) available. Responsibilities: Coordinating, preparing and conducting product training and launches to our internal/external customers. Develop training and product support material fit for global rollout. Provide 2nd/3rd level product and application support of Standard Industrial Weighing related solutions for the Asia Pacific region. Support in local sales/ service activities for customers, such as seminars, webinars, product demonstrations and customer consulting. Corresponding with our global Strategic Product Groups to facilitate market intelligence, product development, quality improvements and testing. Analyse training gaps and requirements for our sales/service force in the region. Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum. Develop and update training material (eg. Presentations, video, white papers) and provide local customizations To promote and recommend the necessary training programs to help develop the skills of our personnel.