Job Description:
We are looking for a Remote Client Relations Manager to join our team at Malaysia Airports Holdings Berhad. This part-time position is perfect for someone with 6 years of experience in client relations and a strong drive to excel in a remote working environment. As a mid-to-senior level position, the Remote Client Relations Manager will be responsible for managing client interactions, maintaining relationships, and ensuring client satisfaction.
Responsibilities:- Develop and maintain relationships with existing clients through regular communication and engagement- Act as the main point of contact for client inquiries, concerns, and feedback- Collaborate with internal teams to address client needs and deliver exceptional service- Analyze client data and feedback to identify opportunities for improvement and growth- Implement strategies to enhance client relations and drive business success- Assist in the development of client retention and acquisition strategies- Manage client accounts and contracts effectively
Requirements:- 6 years of experience in client relations or a related field- Strong communication and interpersonal skills- Driven and resourceful personality traits- Proficiency in people management and negotiation- Ability to work remotely and manage time effectively- Bachelor's degree in Business Administration or a related field (preferred)
Benefits:- Free food- Parental leave- Employee discounts
Working Environment:At Malaysia Airports Holdings Berhad, we thrive in a culture that embraces change and responds resiliently to challenges. The Remote Client Relations Manager will have the opportunity to work in a dynamic and supportive environment where their contributions are valued and recognized.
Deadline to Apply:Please submit your application by May 18, 2024.
Equal Opportunity Statement:Malaysia Airports Holdings Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, religion, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.