Restaurant Manager | Bukit Mertajam, Pulau Pinang

Job Description

Job Responsibilities:

• Fully responsible for the expansion of catering operations and management, including team formation, personnel training, and the formulation of operating strategies
• Responsible for the business affairs of the restaurant and complete the goals set by the company

• Assist the kitchen to control the standards and specifications of the products, and strengthen the management of food raw materials and articles, reduce waste in production, reduce costs, and increase profits

• Presided over the establishment and improvement of departmental rules and regulations, working procedures and standards, and organized implementation

• Analyze various reports, take measures against deficiencies, and supervise the implementation
• Regularly inspect the operation of the restaurant, promptly give feedback when problems are found, and formulate improvement plans, while supervising its implementation

• Be creative, participate in the planning of restaurant promotions and marketing plans, and track the results

• Properly handle major customer complaints and establish a good relationship with customers

• Do a good job in communication and coordination between the company and franchisees, assist in guiding and helping the team to improve performance
Requirements:

• Have 2-3years F&B management experience

• Experience in chain management is preferred

• Team management ability, execution ability and communication ability, able to withstand greater work intensity and work pressure
• Diligent and studious, used to accept new knowledge, dare to try and challenge, and full of innovative thinking

• Have a strong team spirit and accept overtime

• Can adapt to short-term business trips