Responsibilities:
Working closely with the Head of Retail on matters relating to outlet sales and day-to-day operations.
Responsible for managing the day-to-day operations of the retail outlets including compliance with company standards and policies.
Managing and supervising outlet staff, including hiring, training, and performance management.
Coordinate retail activities with internal departments (i.e., Marketing, Admin & After Sales).
Able to analyze ad-hoc retail operational issues and make quick judgment calls to support retail sales performance.
Visits to the outlets in charge to ensure the smooth functioning of the store, maximizing sales and profitability, and delivering an exceptional customer experience.
Responding to customer complaints and following up on product repair and warranty claims by customers.
Handle staff issues and provide guidance on sales and operational support.
Assist in new recruitments, including interviewing and training new staff.
Monitor stores' sales performance and drive the team to achieve sales targets.
Job Requirements:
Candidate must possess a minimum diploma or degree in a related field.
At least 2-3 years' experience in a retail environment.
Good interpersonal, communication, presentation, planning, and organization skills.
A team player, able to work independently, result-oriented, and willing to learn.
Applicants should possess their own transport and be willing to travel (local and outstation).
Company Overview:
We are a fast-expanding company and are the distributors for several international and branded Baby and Healthcare products in Malaysia.
We have many years of successful operations as distributors in other countries and are expanding our operations in Malaysia.
We require energetic and experienced individuals to join our Malaysia Team.#J-18808-Ljbffr