Position: Robotic Process Automation Controller - CAN
Location: Not Specified
What is the opportunity?
We are a global organization, bringing our diverse expertise and deep knowledge to the sophisticated financial needs of our clients around the world. With more than 4,800 financial consultants, advisors, private bankers, and trust officers in key offices across Canada, the United States, British Isles and Asia, we are committed to helping our clients thrive and communities prosper through our core values and culture of doing what's right.
The RPA Controller monitors processes in production to make sure they are running as expected. Controllers have a list of processes that they monitor. When an issue is identified, the Controller will begin the initial investigation of the root cause and potential solutions and update the Process Owner accordingly. If the process requires changes, the Controller will work with the Maintenance team to resolve the issue.
Supporting Resgion : Canada ( 5am to 2pm )
What will you do?
Adopts a structured approach to problem solving and works through issues to resolution
Develops and maintains strong relationships with functional managers
Helps identify ideas to capitalize on opportunities for efficiency and reduce operational risks
Actively engages within the team and wider business areas to foster relationships and develop thought leadership
Builds and maintains a network of internal contacts to share best practice and key learnings
Development and Production Control; requesting access, coordinating deployment process and ensuring processes were tracked and run as scheduled
Acting as the first point of contact of process owners for inquiries
Alert Process Owners if a disruption is noticed or occurs
What do you need to succeed?
Must-have
Relevant degree or formal business qualification
Experience of RBC and Wealth Management businesses
Experience with system environments and strong testing skills
Good presentation skills and presence with l ogical approach to analysis and problem solving
Process Re-engineering, Macros, Robotic Process Automation (RPA), IT Application Development/Helpdesk environment
Nice-to-have
Experience with Blue Prism or other RPA software would be an advantage
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
About RBC
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .
Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.
JOB SUMMARY
City:
Cyberjaya
Address:
Wisma RBC, Block 3544, Persiaran Apec
Work Hours/Week:
40
Work Environment:
Office
Employment Type:
Permanent
Career Level:
Experienced Hire/Professional
Pay Type:
Monthly
Position Level:
PL09
Required Travel(%):
0
Exempt/Non-Exempt:
N/A
People Manager:
No
Application Deadline:
06/30/2020
Req ID:
261436
Ad Code(s):
