Sales DirectorDepartment:Sales - Sales Administration
Employment Type:Permanent - Full Time
Location:Malaysia/Kuala Lumpur
Reporting To:Country HeadDescriptionAs a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash.
While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind.
We enable transformation.
We generate options.
We empower people.
We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
We pride ourselves on customer focus, solution quality and our great team.
We are growing and diversifying and are looking for talented people who are passionate about what they do and want to contribute to the next phase in our company's success.
ROLE PURPOSE:
The Sales Director will be responsible for developing and successfully executing a strategy to deliver the direct engagement customer and channel partners in Brunei, Sri Lanka and Cambodia.
The Sales Director will develop strategic account & partner business plans, as well as manage sales support and the development/growth of indirect (partner)/direct channels.
This position is a fantastic opportunity to grow the SEA sales of an international business which is market leader in its field.
GGS is also committed to developing its sales partners/distributors/resellers: the successful candidate will manage these partners, add new partners and ensure the successful growth of GGS in South East Asia.Key ResponsibilitiesCreate strong relationships with key client stakeholders at both senior and mid-management levels
Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
Understand the competitive landscape and market trends
Understand and effectively communicate the company's value prop, tech, process and current partnerships
Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
Establish and adjust selling prices by monitoring costs, competition and supply and demand
Complete national sales operational requirements by scheduling and assigning employees; following up on work results
Managing and motivating sales team to achieve results as needed
Contribute to team effort by accomplishing related results as needed
Competent with Microsoft Office Suite, Salesforce.com and ComScore
Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
Ability to identify and solve client issues strategically
Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy
Generate and maintain accurate Account and Opportunity plans
Work with internal teams on behalf of clients to ensure the highest level of customer service
Interface with technical support internally to resolve issues that directly impact partners
Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization
Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement
Drive the successful implementation and adoption of the sales and marketing automation platforms
Reporting and analytics
Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization
Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age
Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales
Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
Database management
Define contact and account quality standards in the database, defining processes and data acquisition strategies
Monitor the quality of marketing and sales information and define data improvement programs
PERSON SPECIFICATION AND CRITICAL SUCCESS FACTORSEDUCATIONAL QUALIFICATIONS / TRAINING:University degree
INDUSTRY EXPERIENCE:Minimum of 10 -15 years strategic sales management experience within an IT, Retail Markets or Financial Services background or similar.
Close and strong relationship with Purchasing/Technology dept in banks will be a plus.
REQUIRED SKILLS AND ABILITIES:Minimum of 10 years' experience in a relationship/ strategic selling environment with evidence of successfully winning high value contracts.
Demonstrated success in the development of long term business relationships with customers and distribution partners, and the development of strategic business plans.
Demonstrated success in finding, setting up, growing & managing business partners / distribution channels.
REQUIRED COMPETENCIESCOMPETENCY 1:Customer & Partner Focus: Identifies, develops and maintains profitable long-term customer and partner relationships; works effectively with internal and external business partners to meet customer requirements and reinforce customer focus, delivering our business objectives.
COMPETENCY 2:Leads strategically, is Future & Growth Focus: Creates and achieves a desired profitable future state by managing structures, systems, processes, goals and values at the organisational, team and individual level.
COMPETENCY 3:Demonstrates Commercial Acumen: Applies sound commercial judgement in all decision-making and managerial activities, leading to organisational growth and value creation; ensures efficiency, profitability, performance and competitive advantage in areas under management.
COMPETENCY 4:Lead sales team to understand the impact of operational initiatives from a sales or marketing person's perspective.
COMPETENCY 5:Ability to prepare reports and use of appropriate mode of communication.
Must be proficient at analyzing data, building reporting and making strategic recommendations based on data and trends.
GLORY SPIRITSThe Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission:
Value Creation - strive to create value for customers
Self-Starter - understand the objectives of your own work and are proactive in achieving goals
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal
Integrity - understand Glory's mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethics
Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.#J-18808-Ljbffr
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