Location: Bayan Lepas
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Scope of Position
The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.
Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.
Reports to District Sales Manager
These are the minimum results expected from Sales Operations:
Qualify sales leads utilizing reporting and analytics tools.
Engage in pre-sale engagement activities for target customers prior to Sales engagement.
Organize sales events to drive existing and new customer engagement.
Utilize the Customer Relationship Management system to help manage and organize the District Sales team's customer accounts, enable global engagement, and ensure data integrity measurements are met.
Coordinate bid response information as requested by the District Sales team or the Expeditors network.
Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
Attend training & development sessions to understand the requirements of Sales, and be able to provide Sales with updates on new developments and tools.
Support the on-boarding of new Sales personnel.
Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
Communicate new internal information and tools to Sales, ensuring they are informed of new developments.
Take on additional assignments, as required, in support of company needs.
To be the most effective in this position we are looking for the following skills and experience:
?Proficient with data and data analysis using Excel and other tools.
Aptitude and desire to learn Sales fundamentals and processes.
Passion to drive and support a team toward winning results.
Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
Outstanding problem solving, organizational, and interpersonal skills.
Confidence to make decisions in response to changing conditions.
Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.
Ability to influence others to action.
Ability to independently apply creativity and problem-solving skills to achieve results.
Ability to work productively both individually and in a team environment.
Ability to work off-site for local events.
Oral and written proficiency in the English language.
Flexibility to take on additional tasks as requested.
Expeditors offers excellent benefits:
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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