Job Responsibility Provide assistance and guidance to customers in selecting home electronic products based on their needs and preferences. Demonstrate a thorough understanding of product features, functions, and benefits to educate customers effectively. Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and issuing receipts. Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience. Promote special offers, discounts, and upsell additional products to maximize sales opportunities. Maintain cleanliness and organization of the sales floor and product displays. Monitor inventory levels and assist with restocking shelves as needed. Collaborate with team members to achieve sales targets and goals. Stay updated on product knowledge and industry trends to provide accurate information to customers. Adhere to company policies and procedures, including safety and security protocols. Job Requirements High school diploma or equivalent; additional education in sales or retail is a plus. Prior experience in retail sales, preferably in home electronics or a related industry. Excellent communication and interpersonal skills. Knowledge of home electronic products and their features. Strong customer service orientation and ability to engage with customers. Ability to work in a fast-paced environment and handle multiple tasks. Basic math skills for processing sales transactions. Familiarity with cash handling procedures and POS systems. Flexibility to work evenings, weekends, and holidays as required. Positive attitude and willingness to learn. Job Benifits Competitive Salary: Receive a salary package including basic pay, overtime, and commission, ranging from RM2000 to RM5000 depending on experience. Opportunity for Commission: Earn additional income through sales commission. Professional Development: Access to training programs and resources to enhance sales skills and product knowledge. Career Growth: Potential for advancement within the retail industry. Work-Life Balance: Potential for flexible work arrangements and reasonable working hours. Health Benefits: Some employers may offer health insurance coverage. Employee Discounts: Enjoy discounts on home electronic products. Team Collaboration: Work in a collaborative and supportive team environment. Recognition: Appreciation for contributions to sales targets and customer satisfaction. Job Satisfaction: Find fulfillment in helping customers find the right products and contributing to sales success. Customer Service, Inventory Management, Retail, Cash Handling, Sales
