Job Description Title: SEA Resource Management Administrator (SEA Risk Advisory)
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
So what are you waiting for? Join the winning team now.
Work you'll do
As a Resource Management Administrator for our resource management team, you will play a key role in efficiently managing practitioner time to ensure client satisfaction, optimizing utilization and profitability which are all key to the success of the Scheduling team.
Responsibilities:?
Assist in ensuring client organizations are provided with the best teams of people, combining industry experience with technical knowledge to ensure maximum commercial advantage
Ensure that there is flexibility in the system to cope with any unplanned resourcing needs
Identify and correct data entry errors using appropriate quality control methods
Organising information in a manner that will optimize swift and accurate data capture
Routinely check for discrepancies, verify information for accuracy and inform relevant parties of any errors encountered
Responding to information requests from authorized personnel
Provide up-to-date management reports on availability and forecast utilization to management on a weekly basis
Contributing to the establishment and development of effective communication methods to support schedule management
Assisting with the production of performance management data, dashboards, and trackers
Provide up-to-date management reports on availability and forecast utilization to management on a weekly basis
Work as part of a team in order to achieve a common goal?
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:
Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
Understand how our daily work contributes to the priorities of the team and the business.
Demonstrate strong commitment to personal learning and development.
Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
Requirements :?
Strong organizational skills, attention to detail and accuracy
Computer literate and proficient in Microsoft Office, especially Excel
Ability to work to time constraints
Good interpersonal, communication and customer service skills
Ability to work both independently and as part of a group
Ability to concentrate for lengthy periods and perform accurately with adequate speed
Experience in forecasting, planning and scheduling calls or contacts or work volumes and staff in ensuring optimal performance is a plus
Due to volume of applications, we regret only shortlisted candidates will be notified.
