Security Officer

Company Description Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.

Job Description We are seeking a dedicated and professional Security Officer to join our team as a Security Officer, you will play a crucial role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with excellent observation skills and the ability to remain calm under pressure.
Patrol and monitor assigned areas to prevent and detect signs of intrusion and ensure the security of doors, windows, and gatesRespond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessaryMonitor and control access to the facility, including checking identification and issuing visitor badgesConduct security screenings of personnel, vehicles, and materials entering the premisesOperate and monitor surveillance equipment, including CCTV systemsInvestigate and document security breaches, incidents, and suspicious activitiesPerform regular safety and security checks to identify potential hazards or vulnerabilitiesAssist in the development and implementation of security policies and proceduresProvide excellent customer service while maintaining a professional and assertive demeanorCollaborate with other departments to ensure a safe and secure environment for all stakeholdersPrepare and maintain accurate logs, reports, and records of security-related activitiesParticipate in ongoing security training and stay updated on relevant security protocols and technologies Qualifications Minimum 3-5 years of experience as Security Associate in Hotel Operations.Certification in CPR and First AidStrong knowledge of security protocols, procedures, and best practicesExcellent observation skills and attention to detailProficiency in computer applications, including Microsoft Windows and security management systemsOutstanding interpersonal and communication skills, with the ability to interact professionally with diverse groups of peopleDemonstrated ability to remain calm, make sound decisions, and take appropriate action in emergency situationsPhysical fitness and ability to stand for extended periods and perform security-related dutiesStrong problem-solving skills and the ability to think critically in high-pressure situationsExcellent written communication skills for preparing clear and concise reportsFlexibility to work various shifts, including nights, weekends, and holidaysAbility to work independently and as part of a collaborative teamHigh level of integrity, reliability, and discretionProficiency in English; knowledge of local languages is a plus