About Standard CharteredÂWe are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.ÂÂTo us, good performance is about much more than turning a profit. It%26#39;s about showing how you embody our valued behaviours
- do the right thing, better together and never settle
- as well as our brand promise, Here for good.ÂWe%26#39;re committed to promoting equality in the workplace and creating an inclusive and flexible culture
- one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Job PurposeImplement a sustainable regional collections and recovery operations and governance to deliver on operational and loss performance, productively, outstanding rationalization and controls.Enhance collections and recovery capability and drive optimization and standardization of the Regional Collection Hub where applicable.The Role Responsibilities %26amp;ÂOur Ideal CandidateStrategy and Policy Formulate, maintain and execute collection strategies, policies and procedure. To ensure effective portfolio monitoring mechanisms are in place, including early warning mechanisms and contingency plans To have an adequate and relevant collection strategy commensurate with the and risk of the portfolio. Develop and execute new initiatives to achieve collections and recovery target setting, LI budgeting and forecasting To manage an acceptable level of credit loss and to maximize economic profits for the Business through good growths. To support the reduction of credit operation costs through improvement in efficiency and effectiveness of credit operation processes/ strategies. Processes, Operations and Governance Ensure compliance of regulatory requirement and internal policies for all collection activities. Implement the ORF as planned and on a timely basis, and proactively and rigorously evaluate ORF controls whenever there are changes in high risk processes. Continuously improve collection processes to enhance to reduce operational risks. To ensure good control mechanisms are in place and to ensure satisfactory audit clearance. To identify and execute workflow re-engineering processes. Ensure that routines and training that reinforce compliance and adherence to key corporate, legal and regulatory initiatives. Socialize issues arising out of audits / control testing to ensure that learning are disseminated Tools and Technology Champion continuous process improvements, up skill collection techniques, upgrade collection tools and optimize collections systems Making optimal use of all collection tools and using analytical and data segmentation to enhance collection efficiency. People and Skills To increase intellectual capital and ensure highest quality of people in Collection, though effective training and coaching. To reward excellence and ensure alignment in rewards and performance. To create an environment that is conducive to career growth and development, and to ensure staff satisfaction and strengthen retention factors for performing staffs. To build bench-strengths and ensure succession plans are in place. Apply now to join the Bank for those with big career ambitions.ÂTo view information on our benefits including our flexible working please visit our. We welcome conversations on flexible working.
