A Senior Operations Manager job has just become available at one of the most respected manufacturing and production firms based in Penang. Reporting directly to the Operations Director, this is a role for senior managers who can manage a large team in medical products manufacturing and engineering and driving continuous improvement in overall operations.
About the Senior Operations Manager Role:
Due to excellent results and future expansion plans, the Senior Operations Manager will play a key role in the engineering and operations team continued development and success.
Key Responsibilities:
- Drive continuous improvement through trend reporting analysis and metrics management
- Assess the adequacy of data gathering methods utilised by the other stakeholders
- Assure that procedures and work instructions are efficient and not redundant
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”
- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority
- Establish new measurement systems if/where possible
- Exchange knowledge and information with other company facilities to ensure best practices are shared throughout the organisation
- Ensure 100% adherence to all company policies and procedures (i.e. health and safety, quality)
- Ensure all sensitive and confidential information is handled appropriately
- Encourage team members to maintain an in-depth field of experience and knowledge regarding emerging electronic, manufacturing and materials management technologies
- Ensure the company is an industry leader in developing and adapting effective advanced systems and methods
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
- Comply and follow all procedures within the company security policy
- Define, develop and implement a strategy, which contributes to the corporate strategic directions
- Provide regular updates to Functional and Corporate Operations Manager on the execution of the strategy
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems)
- Utilise tools to monitor departmental cost and cost trends, striving continuously to improve value The successful candidate must possess a minimum of 10 years experience in operations and engineering team management with the capability to manage stakeholders.
Key Requirements:
- Bachelor’s degree or above in any engineering field with a master’s degree is an added advantage
- Ability to read, analyse, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents
- Ability to effectively present information to top management, public groups, and/or boards of directors
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists
- Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Advanced PC skills, including training and knowledge of company’s software packages
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Lean and 6 Sigma knowledge
- Fluent English, both spoken and written.
- Ability to work in a highly productive, constantly changing environment
- Demonstrated success in implementing Lean methodology for continuous improvement
- Good communication skills for interaction with all departments both inside and outside of the company.
- Analytical mindset and good at planning, can-do attitude under pressure
- Good interpersonal and leadership skills
- New product introduction experience
- Basic finance skills is preferred This company is much more than a manufacturing plant and is anything but traditional. They have the people and ethos to act with speed, innovation, enterprise and creativity. The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all adds up to a great place to work.
If you are a progressive Senior Operations Manager with a can-do attitude, this is an excellent opportunity to work with an industry leader that is constantly breaking new ground.
