In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential. The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential. Want to be a part of our team?The Senior Sales Support Administrator is usually employed in found in larger operational environments where there is enough work for more than one / two sales administration roles. This role acts as a key support function to the sales team and assists members of the sales force by performing components of sales order related administration, e.g., quote to cash process. Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations, completes order sheets and checks the price and quantity of each item listed. Distributes order sheets to respective departments. May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders. Working at NTT Key roles and responsibilities: Contribute to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them. Provide quotes for clients either from direct requests or on behalf of the Sales team. May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders. Check the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied. Coordinate obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing. Administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required. Capture data and maintain systems as is required by the sales process and sales team. Provide administrative support to the sales force when it is required. Use the systems and data to produce reports when necessary. May be required to identify and recommend improvements to sales administration processes. Knowledge, skills and attributes Detail oriented and highly organised Have the ability to work in a high paced environment Have good analytical skills Excellent communication skills both verbal and written Must be service oriented and have a positive attitude to work Good knowledge and understanding of sales processes, tools and methodologies would be advantageous Able to work in a team and independently, applying a proactive approach to work processes Ability to make decisions about work process Academic qualifications and certifications: High / Secondary School Experience required: Solid experience with quoting tools would be an advantage Solid administration experience, particularly quote to cash processes What will make you a good fit for the role?Standard career level descriptor for job level: • Have substantial understanding of the job • Uses skills and knowledge to complete a wide range of tasks • Work is moderately difficult • Need to use judgement to solve issues or make recommendations • Receives very little daily instruction • Only gets general instructions on new work • Typically requires demonstrable level of related experience.
