Spa Front Desk (The Curve)

Job Description
Sales & Customer Service:
• Handle call in and walk in customers in a professional manner
• To schedule therapist massage queue from day to day
• Arrange the customer booking and therapist working schedule
• To promote massage packages and products to customers
Outlet Maintenance and Administration:
• To clean and maintain of Front Desk counter
• Check the room and outlet’s environment (music, candle) and setting up the massage room
• Receive and record massage clothes and towels from laundry service
• Assist Company to handle outlet’s administration tasks
Banking and Stock System:
• Handle the sales transactions cash and ensure the cash amount is accurate
• Ensure daily sales record is tallied with system
• Bank in cash sales amount timely
• Calculate the stock at the counter to ensure the stock amount is correct
• Update the stock management system daily
• Ensure stock level is tallied with system
Undertake any other duties as may be required from time to time.
Job Specification
- Willing to work shift basis
- Presentable and positive attitude
- Able to speak English & Bahasa Malaysia
- Experience in customer service will be an added advantage
- Fresh graduate is encouraged to apply as training will be provided
Benefits
- Attractive salary package
- 5 days work per week (off day on the weekdays)
- Staff performance reward
- Sales incentive
- Overtime, rest day and public holiday pay
- Yearly increment and bonus based on performance