Store Supervisor Cafe Mesra Petronas @ Senawang 2

Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying and leading the shift team to deliver great customer service.This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.- Supervise all F&B and day-to-day operations within budgeted guidelines and to the highest standards- Supervise store level personnel and in charge of seamless daily operation from opening to closing of cafe- Preserve excellent levels of internal and external customer service- Plan stock, perform inventory planning and purchase goods for respective stores- Perform inventory database for both consumables and food raw materials- Identify customers' needs and respond proactively to all of their concerns- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork- Comply with all health and safety regulations- Report on management regarding sales results and productivity- Ensure food served at the highest quality level**Requirements**:- Minimum education qualification: SPM- Years of relevant experience: 3-5 years related experience preferably in F&B. 1 year of supervisory experience- Knowledge in Food Hygiene Regulations is added advantage**Competencies / Skills required**:- Connecting & engaging with customers- Proficiency in English and Bahasa Malaysia- Basic Mathematics skill- Maintain a clean & organize environment- Upselling on food, beverage & merchandise- Provide quality beverage & food products- Flexibility to respond to a range of different work situations- Ability to work on your own or in teamsPlease call Azmi at 013-2093764 for more information.**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: RM2,095.98 - RM2,500.00 per month**Benefits**:- Dental insurance- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Early shift- Evening shiftSupplemental pay types:- Overtime pay- Performance bonus- Yearly bonus