This job is for a System Administrator focusing on POS systems.
You might like this job because you'll maintain systems, enhance features, troubleshoot issues, ensure security, and collaborate with IT staff for various projects.
System Maintenance:Regularly perform system maintenance tasks for ERP and POS systems to ensure they operate efficiently without interruption.
Upgrades and Enhancements:Plan and implement system upgrades as needed.
Enhance system features for improved functionality and user experience.
Troubleshooting:Provide immediate response to system emergencies and resolve issues that may arise with the ERP and POS systems.
Security:Ensure that all systems are secure against cybersecurity threats.
Implement protective measures and conduct regular security audits.
Technical Support:Serve as the primary contact for ERP and POS system users.
Provide training and support to end-users.
Documentation:Maintain accurate records of system configurations, upgrades, and inventory.
Develop documentation for system procedures, configurations, and settings.
Collaboration:Work closely with other IT staff and departments to ensure that the ERP and POS systems align with business needs.
Participate in IT projects as required.
Product Launch Configuration:Configure and prepare all systems (including third-party platforms) for seamless integration and functionality during new product launches, ensuring technical compatibility and performance optimization.
Vendor Management:Coordinate with software vendors and service providers to ensure that services meet company standards and requirements.
Job RequirementsQualifications & Experience
At least Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Proven 2-3 years of experience in managing and customizing ERP and POS systems, preferably in a retail or F&B environment.
Strong understanding of database management and software integration principles.
Excellent problem-solving skills and the ability to work collaboratively.
Knowledge of culinary operations and menu planning is highly advantageous.
Strong communication and training skills.
SkillsPoint Of Sale
Database Management
Company BenefitsEmployee Discount:Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.
Employee Perk Programmes:Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.
Health and Wellness:Out-patient care and in-patient care are covered for all employees including ongoing wellness programs & activities.
Job Training:Continuing education helps to fuel employee career growth.
Extension Leave Benefits:Provide more generous leave days.
We have more than 6 other types of leave!#J-18808-Ljbffr