Technical Consultant

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.As part of our continuing growth in APAC, we are now looking for a driven and highly motivated AWS Technical Consultant to join our Global Cloud Applications Delivery Team. This role will be based in Bayan Lepas, Penang, Malaysia.**Responsibilities**:- Document root cause analysis of issues and provide the workarounds for the issues.- Reach out to & coordinate with AWS for Issues support and raise corresponding tickets.- Develop Knowledge Management database for solved issues.- May have to work on call during holidays if needed.**Requirements**:- Minimum 3-4 years of relevant experience in supporting customer production instance.- Strong hands-on AWS setup and administrations skills are mandatory (EC2, VPC, Load balancers, VPN, RDS, S3, knowledge in Lambda is a must).- Must have a strong basic Linux / Windows Operating System administration knowledge.- Strong analytical, troubleshooting, and systematic problem-solving skills (Capable to perform root cause analysis and conclude with the right solution).- Must have a strong understanding of Cloud VPN knowledge.- Familiar with Active directory/LDAP & SSO administration.- Excellent verbal and written communication skills.- Process oriented and active team player with a learning attitude that willing to learn new things.- Certified in AWS Cloud and RHCE will be preferred.- Exposure in scripting also automation tools like Terraform, Ansible will be preferred.- Strong DBA knowledge on Oracle/MS SQL will be preferred.- Willing to mentor junior team members & help them troubleshoot issues.**We are Siemens****Siemens Software. Where today meets tomorrow.****\#DISW #LI-PLM #LI-Hybrid #LI-PA1****Job Family**: Customer Services**Req ID**: 373089