Technology Implementation Executive (Digital)Primary Responsibilities:
Technology Implementation
• Implement and manage digital tools and systems to enhance operational efficiency.
• Develop and maintain process flowcharts for improved operational clarity.
• Research and recommend new tools or technologies to streamline workflows and optimize performance.
Operational Process Improvement
• Analyze current workflows and propose technology-driven solutions for enhancement.
• Implement and optimize chatbot or flowbot solutions to improve customer engagement.
• Identify and address areas for improvement in customer journeys, campaign ROI, and lead conversion rates.
Collaboration & Training
• Collaborate with teams to understand their needs and deliver customized technology solutions.
• Provide training on new tools and features to ensure smooth implementation and adoption.
Secondary Responsibilities:
Process Automation (Preferred but not mandatory)
• Design and implement automation solutions using platforms such as UiPath, Power Automate, or similar tools.
• Analyze repetitive workflows and develop automation scripts or bots to increase productivity and reduce manual effort.
Digital Marketing Support (Optional but beneficial)
• Assist with managing CMS platforms for website updates and enhancements.
• Contribute to Google Ads and Meta Ads campaigns by analyzing performance and providing actionable insights.
Company
Sky Resources Group of Companies is an established skincare, health supplements and nutritional food manufacturer for more than 20 years.
We are certified by Malaysia Health Ministry of GMP standard at all of our production sites ensuring a consistent, quality and innovative manufacturing services provided to our customers.
Apart from being GMP certified manufacturer, we are also certified with ISO9001:2008, ISO22000:2005, HACCP and HALAL certification from the Ministry of Health Malaysia.
Armed with more than 300 workforce, we are specialized in producing all types of skin care, hair care, ampoules, beauty soap and health supplements.
Sky Resources Group of Companies is led by a management team of experienced technical and product specialists to ensure quick and innovative all-rounding services and expectation from our customers are promptly and strictly fulfilled.#J-18808-Ljbffr