Ticketing & Reservation Clerk- Kop Travel & Tours

**KEY ACCOUNTABILITIES**- Ticketing & Reservation Clerk attention to detail and dedication to providing the best travel assistant will contribute to the overall satisfaction of clients._1. Reservation Assistance: Assist clients with booking flights, accommodations, and other travel services, ensuring that reservations are accurate and meet client preferences.2. Ticket Issuance: Support the ticketing process, including issuing tickets, processing reissues, and calculating fares in compliance with industry standards and regulations.3. Customer Support: Address client inquiries, provide information on travel options, and handle special requests. Offer timely and effective solutions to meet client needs.4. Documentation: Verify travel documents, visas, and passports to ensure compliance with international travel requirements. Maintain organized and accurate travel records.5. Supplier Coordination: Collaborate with airlines, hotels, and other travel suppliers to secure bookings and assist in negotiations that benefit clients.6. Inventory Support: Assist in monitoring ticket and reservation inventory to ensure availability and support the company's revenue goals.7. Quality Checks: Contribute to quality control measures to maintain the accuracy and integrity of reservation and ticketing data.Advantage for those who have this qualities/ experiences:1. Knowledge GDS Galileo system booking & familiar in travel lines2. Private ticketing services & make reservation3. Knowledge booking in Malaysia Airlines System4. Knowledge of office management system and filling5. Able to work with the team6. Multi tasking and able to prioritize work**Salary**: RM1,500.00 - RM2,200.00 per month**Benefits**:- Cell phone reimbursement- Health insurance- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Performance bonus- Yearly bonus**Education**:- STM/STPM (preferred)