Are you ready to get ahead in your career?- We want to empower you turn your ambitions into achievements.- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.- To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.Why does this job exist and why is it critical?What are you accountable for?Ensure assigned partners achieve all sales targets:- Revenue- Gross activations: Mobile and Broadband- Base Grow Initiatives: Customer retention via re-contracting, upsell, cross sell, drive convergence acquisition.- Reduce churn & bad debt: Create customer stickiness, prompt monthly payment.Grow, manage and motivate partners to maximize their sales effectiveness & achieve sales targets via regular business planning updates with respective business owners & their key sales staffs;Ensure partners' business continuity by maintaining/ improve monthly sales productivity, develop sales funnel and drive sales forecast accuracy to grow their business.Defining market, competitor's strengths, and weaknesses; forecasting projected business; establishing targeted market share.Create sales opportunities and procedures designed to increase and improve conversion rates and sales.Maintain high levels of dealer satisfaction tracked through NPS.2. Strategic Business Plans & Execution- Develops long-term business sales strategy and business planning based on market potential and convergence selling.- Build, lead & coach partners to execute business plans aligned with Maxis business direction effectively.- Opportunity identification: Lead & coach partners in identifying new opportunities and facilitates partners with necessary support leverage on Maxis Partners Trade Program.- Partner skills development (identify gaps NOT training delivery)- New partner recruitment.3. Partners Management- Consistently re-energize partner's knowledge about Maxis Consumer products and convergence selling skills with relevant training modules to ensure partners meet all criteria according to Maxis Exclusive Partners requirements.- To conduct weekly sales planning discussion with Head of Sales to review each partner's productivity and identify sales recovery plans.- To conduct regular sales planning discussions with partners to develop business plans, review sales productivity and execute sales recovery plans with tactical sales activities or roadshows at strategic locations.- Pro-actively conduct joint sales visits and support partners during ground attacks, to maximize every acquisition opportunity, identify gaps in our offering and feedback to respective stakeholders.- Support partners to penetrate Enterprise segments potential with objective to expand our based, boast customers' experience and loyalty with Maxis in long run.- Strengthen business relationship between partners & customers (potential & existing) to grow revenue & reduce churn.- Collects market intelligence, industry trend and customers feedback to propose for strategic solutions improvement to Head of Sales on regular basis.4. Operational Support- Evaluate and analyze problem statements by internal and external stakeholders before escalating to relevant parties for further actions.- Constantly follow through on the agreed business plan throughout the year between partners with Head of Sales and other consumer business stakeholders.- Schedule meeting and business review between partner and Maxis management team.- Partner training and development: Identify gaps in capability, ensure partners are meeting certification requirements.- Incentive, rewards and recognitions: Ensure understanding of MEP incentive scheme and drive partner's commitment to maximize their monthly earning, escalated issues ( if there's any ) to Incentive stakeholders.- Product information clarification and requests by partners and their sales staff.What do you need to have for this role?Formal Education:- Bachelor's Degree specializing in Business Administration, Marketing.Work Experience:- 5-7 Years of work experience and 2-4 Years of relevant experience in similar industry.Skills / Knowledge:- Proficient in Microsoft, Word, Excel and PowerPoint.- Good written, oral and interpersonal skills.- Good research, analytical, planning and organizational skills.- To have an acute sense of business savvy and able to motivate, manage & develop strong partners (business dealers).- Result oriented with the drive to exceed sales target.- Good interpersonal & presentation skills with strong client orientation.- Ability to perform under pressure in a challenging environment and work independently with minimum super
