Job Description We are looking for an Account Manager to be based in Perak . This role will be reporting to the Lead, Account Management in the Commercial Department. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth. Responsibilities: Responsibilities include, but are not limited to: Manage and expand relationships with existing restaurants and proactively identify further new business opportunities. Monitor accounts and identifying upsell and cross-sell opportunities Develop sound strategic marketing plans and ensure consistent growth for the client's business Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards function. Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. Qualifications 3 - 5 years' experience within a client management role preferable Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce Experience leading a team will also be considered an advantage Exceptional verbal and written communication skills. Ability to collect, track, and analyze large amounts of data. Adaptability and strong problem-solving skills. Outstanding knowledge of MS Office Knowledge in Salesforce is a plus Ability to speak in other languages would be an added advantage Key Competencies: Account Management Client Relationship Building Upselling/Cross-Selling E-Commerce Revenue Management Project Management Data Analytics Critical Thinking/Problem Solving/Negotiation Additional Information What We Offer? Career Growth - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experiences in foodpanda. We provide learning opportunities that support your professional as well as personal aspirations, for you to discover and maybe even rediscover your life's calling. Culture - We believe in getting 1% better everyday. We do this by constantly looking for ways to enhance the way we do things. We strive to look beyond the limits of today to set ourselves up to succeed tomorrow. We make bold decisions and we learn from our mistakes towards better solutions. We embrace diversity not just because it's right, but also because it makes us stronger. These values enable us to create a diverse and inclusive workplace culture which allows everyone within the organization to thrive via a creative and dynamic team environment where you are empowered, engaged and appreciated.
