Account Manager (Travel Agency)

Job Scope:- Account Managers in a travel agency are responsible for managing the relationships with key clients, such as corporate clients or large tour groups.- They handle all aspects of client accounts, including travel arrangements, bookings, itineraries, and special requests.- Collaborate with other departments like sales, marketing, and operations to ensure smooth travel experiences for clients.- Provide exceptional customer service and address any issues or concerns that may arise during the travel process.- Monitor and report on account performance, identifying opportunities for growth and improvement.**Salary**: The salary for an Account Manager could range from MYR 3000 to MYR 5500 or more per Month.Working Time: Typically, this role may require regular office hours, but it can also involve some travel and irregular hours, especially when assisting clients with travel-related issues.EPF / SOSCO: Employee Provident Fund (EPF) and Social Security Organization (SOCSO) contributions provided as per the regulations and requirementsExperience Needed:- A bachelor's degree in a relevant field, such as hospitality or business, is often preferred.- Previous experience in the travel industry or account management is an advantage.- Strong communication and customer service skills are essential.- Familiarity with travel booking systems and industry knowledge is beneficial.**Job Type**: Permanent**Salary**: RM3,000.00 - RM5,500.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Day shift- Fixed shift**Experience**:- Accounting: 1 year (preferred)Ability to Commute:- Kuala Lumpur (preferred)Ability to Relocate:- Kuala Lumpur: Relocate before starting work (preferred)