Administrative Assistant

About The CompanyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.About The JobSupporting Client Teams:Help Sales, Relationship Management, and Merchant Services with admin tasks and communication.Manage emails and calls to ensure smooth communication.Handling Inquiries And ComplaintsAddress internal teams' questions about client transactions.Escalate complex issues and keep clear records.Monitoring Cases And ComplianceTrack client cases to meet deadlines and resolve issues.Communicate with teams to solve problems efficiently.Managing Data And ReportingKeep client records accurate and organized.Prepare clear reports on case updates and metrics.Assisting With ProjectsHelp with research and process improvement.Be flexible and ready to take on new tasks.