Job Summary Job Description What is the opportunity?Our client is a specialist provider of asset services, custody, payments and treasury services.Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization.They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardised processes globally.Working hours : 3pm-12am / 4pm-1am Region : Europe What will you do?Provide superior client experience and strengthens relationship with internal and external stakeholders.Identify process improvement/reengineering opportunities – through streamlining, simplification, elimination of redundancies, improved capacity utilization, automation and outsourcing standardization.Executes operating procedures that ensure the accuracy, timeliness and completeness of all processes.Takes necessary action to understand processes to ensure delivery is met within the given timelines Proactive response to queries raised by FX Management or other internal teams to take accountability in addressing items raised Continuous Monitoring of ICMP Controls are completed in time and reviewed by Supervisor / Management for Sample testing Daily monitoring of Task Dashboard and Wolverine Tool to ensure timely completion of required account setups or to address any issues Timely submission of Canadian and APAC trade reporting to DTCC Repository and where needed raise tickets to Kondor Support for assistance in producing correct records.What do you need to succeed?Must-have Minimum 0-2 years related Treasury & Market Service Operations experience.Solid knowledge of FX Operations specifically for FWDs, Spots and Swaps, and market practices with particular emphasis on operational processes for such transactions.Ability to work under pressure and deliver stellar results.Strong change leader with ability to influence and gain employee commitment.Experience interacting with senior management, vendors and external counterparties.Excellent communication and interpersonal skills.Ability to work in a fast-paced, multi-faceted environment, demonstrating superior problem solving and critical thinking skills and multitasking Strong ability to articulate communications both orally and through email to ensure transparency.Nice-to-have Advanced MS Excel skills including What's in it for you?Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities A world-class training program in financial services A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malaysia Work hours/week: 40 Employment Type: Full time Platform: Wealth Management Job Type: Regular Pay Type: Posted Date: 2024-05-14 Application Deadline: 2024-05-31 I nclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth.We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.??????? We also strive to provide an accessible candidate experience for our prospective employees with different abilities.Please let us know if you need any accommodations during the recruitment process.Join our Talent Community Stay in-the-know about great career opportunities at RBC.Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC.Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
