Admission Executive - Medical Claims

Act as the primary contact for customers related to Health insurance policies and products- Provide excellent customer service and handle customers' enquiries- Accurately process hospital admissions/discharge based on Health insurance policies- Determine eligibility based on policies- Communicate and document information in a professional, clear, consistent & accurate format- Relay information to appropriate departments and personnel using established communication channels and procedures- Reading and understanding all related account and admission notes- Resolve enquiries from patients and escalate issues or complaints.- Deal with all instructions, queries, and service requests promptly, accurately and within company-specified time frames**Requirements**:- Nurses / fresh graduates are encouraged to apply.- Required language(s): Bahasa Malaysia, English- Able to work shifts/ weekends/ public holidays (Able to earn OT)**Full-Time position(s) available.**Salary**: RM2,200.00 - RM3,000.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotionSchedule:- Rotational shift- Weekend jobsSupplemental pay types:- Overtime pay- Performance bonusAbility to commute/relocate:- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)