Advertising Account Manager

Company Description:Chariot Agency is an independent creative agency located in Kuala Lumpur. Our team believes in prioritising function over form, humans over consumers, and hard results over impressions. We are dedicated to using creative thinking to build better brands and provide the best possible service to our clients.Position Overview:We're seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will be responsible for building and maintaining strong client relationships and managing advertising campaigns from conception to execution. This role requires excellent communication skills, strategic thinking, and a proactive approach to problem-solving.Responsibilities:Serve as the primary point of contact for clients, understanding their needs, objectives, and expectations.Develop and implement strategic advertising plans tailored to each client's goals and target audience.Collaborate with internal & external teams, including creative, media, and production, to execute campaigns efficiently and effectively.Manage project timelines, budgets, and resources to ensure timely delivery of high-quality work.Monitor campaign performance and provide regular updates to clients.Resolve client concerns or issues promptly and professionally, maintaining a positive client experience.Cultivate long-term relationships with clients, seeking opportunities for repeat business and referrals.Motivated to lead and inspire among teammates. Aspire to guide and mentor juniors.Requirements:Proven experience working in account management or client services within the advertising industry.Have understanding of advertising principles, including digital, social media, print, and broadcast channels.Communication skills, both written and verbal, with the ability to articulate clearly and persuasively.Organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.A collaborative team player with a positive attitude and a willingness to adapt to changing priorities.Previous experience working with advertising agencies or marketing firms is preferred.