Back to search results Job Description Job Title: Analyst I Date: 2021 Division/Department: Recovery Audit Location: Reports to: Management Service Line: Recovery AuditBand: 2 – Specialized SupportZone: NA Type of position:? Full-time ?Temporary?Part-time ?Other FLSA Status: Hours________ / week?Exempt ?Not applicable?Non-exempt JOB DUTIES & RESPONSIBILITIES: Conducts audits using client data to identify errors and recover revenueFinds, supports, and documents audit and claims operation.Produces claims Updates claims management systemBills claims to client Reviews contracts, agreements, paperwork, and electronic documents Inspects and evaluates client financial information Provides vendors with claim back-up informationPackages claims for vendor and/or clientConducts buyer, contract and document pulls as requiredProvides support for audit team.Actively contacts vendors as part of the claim production process Independently produces written correspondences to vendor inquiries.Analyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts.Produces number and dollar volume of claims goals as defined by team leader and/or management.Adheres to the overall timing and deadline of an audit cycle. REQUIRED WORK EXPERIENCE:· Extensive PC skills including knowledge of Microsoft Office and preferably database experienceFUNCTIONAL COMPETENCIES: Domain/Industry Knowledge & Focus Understands the core concepts and tasks of recovery auditFamiliar with assigned customer baseBasic understanding of commercial recovery productivityLittle to no understanding of broader industryAble to effectively review one project or vendor complexity level after training period Data Analysis Competent at using ERP for assigned tasksCompetent at designing and using simple query toolsAbility to analyse large data setsAble to learn review tools used quickly with few, if any, technical barriers to reaching effective level of performance Problem identification & Resolution Finds solutions to underlying issues through structured analysisProactively analyses, identifies, and seeks relevant information from a wide variety of sources Claim Production & Quality Meets and strives to exceed claims goalsConsistently produces at or above average claim totals or claim counts for similarly rated employees on like projects or vendor complexity levelsCompetent at standard tools and processes for audits and claimsPerforms entry-level audit tasks with supervisionIdentifies variances and/or errors in the procurement and payment processes Able to learn while doing (i.e., produce claims while learning the process)Produces accurate workSeeks feedback on quality of workMaintains paybacks and cancel % in line with expectations Client & Supplier Management Interfaces effectively with suppliers as needed to explore basic claim support and topicsAble to ask relevant and focused questions of trainers or more senior employees to deepen concept knowledge and skill set, either in person or in writingShows organization of information given and demonstrates ability to adapt work practices in response to instruction with limited training/instruction repetition needed BEHAVIORAL COMPETENCIES: THINKINGMaintains a Client Focus Delivers on commitments to clientsUnderstands clients stated needs and requirementsCommunicates with vendors in professional and timely mannerMeets clients' needsMaintains positive relationships with clients and vendors RELATINGCommunicates with Impact Communicates in clear and concise mannerValues and listens to othersAdapts communication to different audiencesShares information in a timely manner SELF-MANAGINGDisplays Emotional Intelligence Remains calm and composed with day-to-day challengesMaintains focus when under pressureRecovers from setbacks typical to roleAdapts to changes and shifting requirements, and maintains openness to new approachesAware of own emotions and reactionsBuilds positive and trusting relationships with colleaguesSees the positive in people, situations, and events Organizes & Prioritizes Organizes info to complete daily workPlans and performs work in systematic waySeeks guidance with competing demands & prioritiesManages tasks effectively to deliver work on timeShifts priorities as directed by others Takes Initiative Takes responsibility for own performance – work done on time and to qualityPerforms routine tasks without being promptedAnticipates problems might encounter in daily tasksAccepts responsibility for and corrects mistakesSeeks out additional work; offers to help others ACHIEVINGDrives for Results Tenacious in overcoming routine challenges, seeks supportCompletes tasks in timely mannerStrives to meet goals and objectivesMaintains energy and focusMaintains self-motivation and determination to meet deadlines and expected outcomes WORKING CONDITIONS: Employee Assistance Programme
