Assistant Administrative

**Working Hours**:- Tuesday until Friday (9.00am - 6.00pm)- Saturday (8.30am - 5.30pm)- Receiving and placing customer service telephone call- Maintaining solid customer relationship by handling questions and concerns with speed and professionalism- Resolving customer complaints, managing database records, drafting status reports on customer service issues- Communicating with customers through various channels- Knowing our products inside and out so that you can answer questions.- Communicating and coordinating with colleagues as necessary- Ensure customer satisfaction and provide professional customer support.**Desired Characteristics**1. Able to work in teams and demonstrates proactive behavior and takes initiatives2. Fluent speaking in Bahasa Melayu and English3. Able to work independently with mínimal supervision4. Energetic, attention to detail and commitment to meeting deliverables5. Have own transport6. Fresh graduates are welcome to apply**Salary**: RM1,500.00 - RM2,000.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Fixed shiftSupplemental pay types:- Attendance bonus- Performance bonus- Yearly bonusAbility to commute/relocate:- Setia Alam: Reliably commute or planning to relocate before starting work (required)**Education**:- STM/STPM (preferred)**Experience**:- Administration: 1 year (preferred)**Language**:- Mandarin (preferred)- Bahasa (preferred)Expected Start Date: 09/05/2023