Assistant Branch-In-Charge

**What we will look for you to have**:- Diploma and above in any field preferable 3 years of working experience in related field.- Good speaking in English/Malay- Ability to work flexible schedules including weekends and public holidays.- Some computer knowledge with ability to use MS Word and Excel.- Cash handling experience is highly preferred.- Strong customer service skills.- A valid work permit is a must.**Being part of our retail team means that**:- You enjoy working in a customer facing role.- You are driven by providing excellent customer services.- You are confident in handling our customer's money in a fast-paced environment.- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns.- You are friendly, collaborative and have a positive attitude.**What you will do on daily basis**:- Interact with customers face to face to receive and process all of Ria's products such as money transfers/ money orders.- Accurately verify or enter the customer's information on our systems.- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.- Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team.- Keep up to date with Ria's products, services and policies.- Balance your cash register and prepare cash for bank deposit.- Prepare your daily transactions record.- Perform other duties as assigned or requested by your colleagues and superiors.**What we will look for you to have**:- Diploma and above in any field preferable 3 years of working experience in related field.- Good speaking in English/Malay- Ability to work flexible schedules including weekends and public holidays.- Some computer knowledge with ability to use MS Word and Excel.- Cash handling experience is highly preferred.- Strong customer service skills.- A valid work permit is a must.**Job Types**: Full-time, Permanent**Salary**: RM2,000.00 - RM2,350.00 per monthSchedule:- Day shift- Holidays- Weekend jobsSupplemental pay types:- Performance bonusAbility to commute/relocate:- Klang: Reliably commute or planning to relocate before starting work (required)