#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCXAttractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?Pro-actively coordinate monthly promotions and regional strategy within the team.Pro-actively manage order quality issues in order to achieve targets defined by management and ensure all necessary actions and escalations are in place.Pro-actively manage Backlog to ensure orders are fulfilled on time and within SLARespond to all requests in a timely fashion ensuring that any external communications are on professional level.Participate in bi-weekly meetings with Team Leader and other Team Coordinators on cross-regional topics.Extend and improve product and process knowledge constantlyAny other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Who are we looking for?Preferable with 2 years of working experience in the related field is required for this position.Strong time management skills and motivation to exceed expectationsEnjoy working in a fast-paced environmentand be able to balance multiple tasks at the same timeComfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new onesExcellent verbal and written communication skills in English and the language of supporting marketWho is TDCX?**TDCX (NYSE**: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
