Assoc Spclst, Trade Finance

Working Hour- Regular Hours- Monday - Friday- Business Area- Location- Malaysia - Sarawak- Description**Primary Objective**:- Provide on-demand and timely fulfillment of customers' requests.- Manage customer service quality and ensure that customer inquiries and problems are attended within the agreed SLA.**Key Responsibilities**:- Ensure registration of trade transaction into the Bank Trade system with the required information on timely basis- Perform preliminary checking of documents received from customers to ensure completeness prior to log & scan documents into trade system- Attend to customers' enquiries and check trade transactions' status via system- Liaise closely with Team Lead, Trade Finance Centre, Global Trade Operation Centre, GTB Sales or other business units on all matters related to trade transactions.- Provide advisory services on trade related matters.- Quote foreign exchange and money market rates and also provide cover for nostro accounts.- Point of customer contact - receipt and delivery of documents- Flow transaction to Global Trade Operation Centre for further processing- Requirements**Requirements**:Bachelor Degree - A recognized bachelor degree in Finance, Business or related field. Those without a degree but with at least 5 years working experience in trade operations/processing may be considered.- A recognized bachelor degree in Finance, Business or related field.Technically sound with minimum 3 year experience in trade operations/processing- Good command of written and spoken English language.- PC literate, proficient in Microsoft Office programs.- Meticulous and able to work independently- BenefitsDental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards