Associate, Invoice & Claims-Subang Jaya

Location:**Malaysia**- Department: Supply Chain & Logistics- Location: Malaysia- Team and Role Introduction:- The Claims & Invoice Analyst is responsible in managing the day-to-day tasks in communicating claims & Invoice report to third-party logistics(3PLs) and close collaboration with finance in managing 3PLs' claim payments. Subsequently, this role involves analyzing Invoice & Claims data in order to provide operational and improvement feedback to reduce the number of disputes / leakages.**Responsibilities**:- To perform weekly & monthly check for 3PLs Invoice & Claims reconciliation.- Perform Deep Dive analysis to find out root causes, and align the final Invoice & Claims amount.- To communicate 3PL claims report across internal and external stakeholders on a weekly basis.- To ensure Invoices are issued weekly and follow-up on claim payments per agreed credit terms.- Analyze claims data and identify root cause(s) to improve operational processes.- Perform monthly claims & report for 3PLs, works with related stakeholders to minimize leakages.- To immediately raise/communicate any issues that involve cross-functional departments and 3PLs for prompt action.- To provide Invoice & Claims related analysis to stakeholders as required.- Constantly review AR, AP, and COD aging to ensure payment are made within the timeframe.- Review customer complaint (xspace ticket), perform investigation to close the ticket.- Continuous review processes, propose change to enhance efficiency and drive continuous improvement projects.- To support & perform additional tasks assigned by superior.**Job Requirements**- Requirements/Qualifications(must have):- Bachelor's degree in Business or relevant field.- 0 - 2 years of proven experience as an analyst in supply chain.- Excellent analytical, mathematical and problem-solving abilities.- SQL skills- Superb communication and presentation skills.- Aptitude to succeed in a stressful and deadline-oriented environment.- Solid understanding of MS Excel and ability to understand new information systems quickly.