Asst. Academic Specialist Manager (Wfh)

Join us on our mission to empower and inspire our customers through exceptional customer service administration. As an _**Assistant Academic Specialist Manager**_, you can make a positive impact while working remotely from Malaysia, the Philippines, or Indonesia.We're looking for passionate, innovative, and driven individuals to make a difference. Be a part of our team and contribute meaningfully to our vision. Ideally, someone with an Education Industry background (i.e ex Tuition center owner, Student Recruitment Manager, etc..).**What you will do:- **- Coordinate cross-functional teams and projects between customer care, sales, marketing, and curriculum development.- 3+ years experience in customer service management, including developing training programs.- Proven ability to boost customer satisfaction and retention.- Strong communication, leadership, and problem-solving abilities.- Experience in the education/training industry is a plus.- Proficiency in English is required; Mandarin is a bonus.- Remote work with occasional travel to Malaysia and Singapore.- Seeking creative, innovative leaders to join our fast-paced, collaborative team.Take action now if the above description matches your experience and values. We prioritize your experience over paper qualifications. Click the "**Apply**" button to start your journey with us.**Job Types**: Full-time, Permanent**Salary**: RM3,000.00 - RM4,000.00 per month**Benefits**:- Work from homeSchedule:- Fixed shift- Weekend jobsSupplemental pay types:- Performance bonus**Education**:- STM/STPM (required)**Experience**:- Customer Care: 3 years (required)- Administrative: 3 years (required)- Sales: 1 year (required)- Training: 1 year (required)**Language**:- fluent English (required)- Mandarin (preferred)