An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions. What will I be doing?As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:Meet and exceed customer expectations consistentlySet up audio, video and lighting to meet requirementsTroubleshoot technical issues, pinpoint faults, and offer remedies during eventsWork closely with the Conference and Banqueting teamComply with hotel security, fire regulations and all health and safety legislationKnowledge of front of house equipment and property management systemsAttend appropriate training courses when requiredEnsure compliance of brand standardsAssist other departments wherever necessary and maintain good working relationshipsBe environmentally awareWhat are we looking for?An AV Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Knowledge and experience of computer-based programs and the installation of IT equipmentPositive attitudeGood communication skillsCommitted to delivering high levels of customer serviceFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in similar role in the hotel/leisure/retail sectorKnowledge of Video Conferencing, trussing, and rigging MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program???????Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support Flexible Schedules Access to your pay when you need it ???????through DailyPay
