**The Roles**:- Prepare letter for unsuccessful IBG payment, UMA confirmation letter.- Handle replacement of payment for unsuccessful payment/pre UMA cases.- Any ad-hoc duties as and when given by management.- To prepare document preparations for imaging.- To sort and distribute incoming mail.- To ensure consistency in service delivery and transactions are completed in clear and accurate manner within the benchmarks set.- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.- Highlights any potential concerns /risks and proactively shares best risk management practices.- Other responsibilities entailed.**The Person**:- Tertiary qualification preferably in Communication Management, Business Administration or Insurance.- **Minimum**: A bachelor's degree or Diploma (with related working experience) in computer science/IT is preferred.- Relevant computer skills.- Knowledge in Policy servicing guidelines & procedures.- Knowledge in Insurance Act, relevant guidelines & regulations.- Preferably with Customer Service or Policy Servicing experience.- Possess initiative, good interpersonal and communication skills.- Have the right attitude for hard work and able to produce high quality work under pressure.- High level of integrity, takes accountability of work and good attitude over teamwork.**Job Types**: Full-time, Contract**Salary**: RM2,400.00 - RM2,500.00 per monthSchedule:- Monday to FridayApplication Question(s):- Able work at Jalan Ampang? (Yes/No)- Can Join Immediate? OR how long notice ?**Education**:- Bachelor's (preferred)**Experience**:- Back End Support/Admin: 1 year (preferred)