Banking Customer Service Officer

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.- Play a supporting role in educating our customers around products and alternative digital banking platforms.- Expanding the customer base by upselling and cross-selling banking products and services.**Requirements**:- SPM, Diploma /Bachelor's Degree in equivalent course.- Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to apply.- Must have at least 6 months experience in Customer Service field.- Strong phone contact handling skills and active listening.- Able to work on 24/7 rotational shift.**Job Type**: Permanent**Salary**: RM3,000.00 - RM3,800.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Commission pay- Performance bonusApplication Question(s):- What is your notice period?- What is your expected salary?- Are you able to work on 24/7 rotational shift?**Education**:- STM/STPM (preferred)**Experience**:- Customer service: 1 year (preferred)