**About mtm labo**:Since the brand's development in the 1990s, mtm labo has been embracing the belief that everyone is born with unique skin; like fingerprints, able to be identified by subtle differences from others. As we know your skin well, mtm labo examines every of its nuances and constantly strives to decode the secrets hidden in its subtleties through customized skincare solutions. Adhering to our core value of **( custom-blended skincare )**, we dedicate ourselves to realizing an optimal skincare approach.- Greet and engage customers with a friendly and welcoming attitude.- Perform facial treatment services according to standards set by the company, training provided.- Assess customers' skincare needs and concerns through effective communication and active listening.- Provide expert advice on skincare routines, product selection, and usage.- Stay updated on the latest skincare trends, product ingredients, and industry developments.- Conduct product demonstrations to showcase the features and benefits of various skincare items.- Assist customers in finding suitable products based on their skin type, concerns, and preferences.- Build and maintain strong customer relationships to foster loyalty and repeat business.- Keep the store shelves organized, clean, and well-stocked at all times.- Process transactions accurately and efficiently using the point-of-sale system.- Collaborate with the team to achieve sales targets and store objectives.- Attend training sessions and workshops to continuously improve product knowledge and customer service skills.- Handle customer inquiries, feedback, and complaints professionally and effectively.- Participate in promotional events and campaigns to drive sales and brand awareness.- Maintain a neat and professional appearance as per the store's dress code.**Requirements**:- High school diploma or equivalent; additional education in cosmetology or skincare is a plus.- Good hands-on technical skill- Proven experience as a Beauty Advisor, Sales Associate, or similar role in the skincare, beauty, or retail industry.- Passion for skincare and a deep understanding of various skin types, concerns, and product ingredients.- Exceptional interpersonal and communication skills to connect with customers and team members.- Strong active listening skills to identify customers' needs and recommend appropriate solutions.- Ability to work in a fast-paced retail environment while maintaining a positive attitude. Sales-driven mindset with a track record of meeting or exceeding sales targets.- Flexibility to work weekends, holidays, and extended hours as required by the store's schedule.- Up-to-date knowledge of the latest skincare trends, beauty influencers, and product launches.- Demonstrated professionalism and integrity in handling confidential customer information.**Benefits**:- Attractive remuneration package (Basic + Commission + Attendance Allowance + OT)- EPF, SOCSO, EIS included- Product cash voucher RM1000 per quarter- Yearly performance bonus (if performance is good)- Salary to be revised after probation (if performance is satisfying)- Medical claim (up to RM100 per receipt, with medical certificate attached)- Training provided- Uniform provided- Annual Leave 14Days- Maternity Leave (Total maternity leaves to be applied with full compliance with the period set by the government from time to time)- 5 days/week, 10 hours/day (including 1 hour lunch break/dinner break)- Working hour: 9:30am-7:30pm or 12pm-10pm**Join our dynamic team and help our customers discover the best skincare solutions for their unique needs. If you're passionate about beauty and skincare, and you enjoy providing exceptional service, we'd love to hear from you.**Pay: RM2,500.00 - RM5,000.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Day shiftSupplemental pay types:- Attendance bonus- Commission pay- Overtime pay- Performance bonusExpected Start Date: 05/01/2024
