RESPONSIBILITIES: Planning & Operations Track, review & evaluate success of beauty initiatives. Collaborate with related stakeholders working toward success of company initiatives & KPIs. Develop plans to materialize strategy & execution of beauty initiatives. Research competition to identify threats and opportunities. Monitor and analyse industry trends and market changes. Update Beauty Expert (BE) operational guidelines & tracking with objective to build teamwork within store team. Perform routine store visits to ensure compliance. Feedback problem/issues faced by BE & seek ways to support. Familiar with info/announcements/guidelines by HQ (Operations Bulletin, SOP etc) to keep BE well informed. People Management Review BE development plan & identify changes/new trainings needed to cater to their needs. Coordinate training plans with Learning & Development (L&D) & suppliers to ensure effective training curriculum. Develop monitoring systems to ensure that all BE employees are performing job responsibilities according to training. Conduct workshops, obtain feedback from attendees & perform evaluation. Act as a coordinator for BE sales incentive scheme & evaluate performance. QUALIFICATIONS: Preferable candidate with qualification in Malaysian Skills Certificate (SKM) / Professional Certificate / Diploma in Beauty (Skin Care / MakeUp) / Cosmetology. At least 2 - 5 years of experience and exposure in beauty or retail industry. Passion for beauty, professional makeup. Candidate possess Cibtec/Cidesco is added advantage. Required languages: Bahasa Malaysia, English Computer literacy. Required skills: Communication & interpersonal, multitasking, time management, people management, presentation skills Possess own transportation and willing to travel . Beauty, Skin Care, Time Management, bahasa malaysia , Makeup, Multitasking, Interpersonal, English, Presentation Skills, Travel, Cosmetology, Communication, People Management