Business Operations Analyst

**Roles and Responsibilities**:- Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.- Be responsible for program quality, adoption, compliance throughout the process.- Report overall program status to management on regular and ad-hoc basis.- Evaluate and drive improvements to the business processes using systems as the enabler.- Conduct end-user training when necessary.- Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.- Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.- Work with other Departments to generate reports from a variety of sources, including Field Service management system.- Drive and coordinate the metrics for a Monthly Business Review.- Put in place the governance and operational working practices of the program.**Requirements**:- Degree in Computer Science/Information Technology or equivalent.- Minimum 3 years' experience in Business Application Support.- Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint- Excellent analytic skills, attention to detail. Ability to turn data into Insights.- Ability to drive a culture of using data insights to help drive decision-making.- Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.- Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.- Ability to work independently with mínimal oversight while exercising excellent judgment.**Job Types**: Full-time, Permanent**Salary**: From RM6,000.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Yearly bonusApplication Question(s):- How long is your notice period?**Education**:- Bachelor's (required)**Experience**:- Business analysis: 3 years (required)