Captain (Me'Nate Steak Hub Penang)

Always greet and welcome guests promptly in a warm and friendly manner.- Always thank and give fond farewell to guests conveying anticipation for their next visit.- Assist guest with table reservation and while seating.- Ensure guest are serviced within specified time.- Has a good knowledge of menu and presentation standards.- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.- Able to answer any questions regarding menu and assist with menu selections.- Able to anticipate any unexpected guest need and reacts promptly and tactfully.- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.- Serve food courses and beverages to guests.- Set tables according to type of event and service standards.- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.- Check with guests to ensure satisfaction with each food course and beverages.- Responsible for clearing, collecting and returning food and beverage items to proper area.- Maintain cleanliness of work areas, glass, etc. throughout the shift.- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.- Present accurate final bill to guest and process payment.- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.- Ensures that restaurant standards and SOPs are consistently implemented.- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.- Completes the daily responsibilities that are set for each individual shift.- Complete closing duties, including restocking items, turning off lights, etc.- Conducts monthly inventory checks on all operating equipment and supplies.- Take an active role in coaching and developing junior staff.- Any other duties related to food and beverage service assigned by the manager.- Any related task given by superior.**Job Types**: Full-time, Permanent**Salary**: RM2,000.00 - RM2,500.00 per monthSchedule:- Day shift