Cashier/Teller (Cameron Highlands)

**Being part of our retail team means that**:- You enjoy working in a customer facing role,- You are driven by providing excellent customer services,- You are confident in handling our customer's money in a fast-paced environment,- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,- You are friendly, collaborative and have a positive attitude.**Responsibilities (What you will do on daily basis)**:- Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;- Accurately verify or enter the customer's information on our systems;- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;- Keep up to date with Ria's products, services and policies;- Balance your cash register and prepare cash for bank deposit;- Prepare your daily transactions record;- Perform other duties as assigned or requested by your colleagues and superiors.**Requirements (What we will look for you to have)**:- Fresh graduate with SPM and above- Ability to work flexible schedules, including weekends;- Some computer knowledge with ability to use MS Word and Excel;- Cash handling experience is highly preferred;- Strong customer service skills;- A valid work permit is a must.- Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers**Job Types**: Full-time, Permanent**Job Types**: Full-time, Permanent**Salary**: RM1,500.00 - RM1,600.00 per month**Benefits**:- Health insurance- Maternity leave- Parental leaveSchedule:- Day shiftSupplemental pay types:- Attendance bonus- Overtime payCOVID-19 considerations:We follow SOP strictly and staff is required to put on face mask during work.Ability to commute/relocate:- Tanah Rata: Reliably commute or planning to relocate before starting work (required)