Top Glove Corporation Berhad is seeking a motivated and dedicated Client Relations Manager to join our team working from home in Malacca City, Melaka, MY. This part-time position at the Associate Level requires a minimum of 5 years of experience in client relations or a related field.
Responsibilities:1. Develop and maintain strong relationships with clients to ensure their needs are met and their expectations are exceeded.2. Act as the main point of contact for clients, handling any inquiries or issues in a professional and timely manner.3. Collaborate with internal teams to coordinate client projects and ensure successful implementation.4. Analyze client feedback and data to identify areas for improvement and provide recommendations for enhancing client satisfaction.5. Develop and implement client retention strategies to increase customer loyalty and long-term partnerships.6. Monitor industry trends and competitor activities to identify potential opportunities for growth.
Requirements:1. Bachelor's degree in business, marketing, or a related field.2. Strong emotional intelligence and analytical skills.3. Excellent communication and interpersonal skills.4. Proven track record of successfully managing client relationships.5. Ability to work independently and drive results.6. Proficiency in Microsoft Office and CRM software.
Personality traits:Motivated, dedicated
Soft skills:Emotional intelligence, analysis
Benefits:- Profit sharing- Free accommodation- Company equipment
Working environment:Our working environment encourages a spirit of exploration and taking calculated risks for growth. We value creativity, teamwork, and continuous improvement.
Deadline to apply:May 17, 2024
Equal opportunity statement:Top Glove Corporation Berhad is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.