Client Service Specialist - Work From Home

Job Description:

As a Client Service Specialist at Perodua, you will be responsible for providing exceptional customer service to our clients from the comfort of your own home. Your primary focus will be on ensuring customer satisfaction and resolving any issues or inquiries they may have.

Responsibilities:1. Communicate with clients via phone, email, and chat to address their questions and concerns in a timely manner.2. Assist clients in navigating our products and services, providing guidance and support as needed.3. Keep detailed records of client interactions and transactions for future reference.4. Collaborate with other team members to ensure a seamless customer experience.5. Stay up-to-date on product knowledge and industry trends to better assist clients.

Requirements:1. Strong communication skills, both verbal and written.2. Ability to work independently and effectively manage your time.3. Driven and resourceful personality traits.4. Strong analytical skills and a focus on teamwork.5. High school diploma or equivalent.6. Previous customer service experience is a plus but not required.

Benefits:1. Retirement plan for future financial security.2. Vision insurance for your eye care needs.3. Joining bonus as a token of appreciation for your commitment.4. A supportive working environment that encourages ongoing learning and development for personal and professional growth.

Equal Opportunity Statement:Perodua is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.